Observed annually on the second Thursday in November, World Quality Day is a holiday that encourages product awareness and celebrates the adoption of high-quality standards in manufacturing and other industries.

There is probably nothing more disappointing than using a product and having that product fail prematurely. Product quality doesn’t just affect the consumer; it also affects the manufacturer because companies that produce inferior products tend to lose sales and eventually customers.

That’s why it’s important for companies to observe this holiday, as well as for anyone who thinks that quality standards should be improved across all industries.

The History of World Quality Day

World Quality Day was originally observed in 2008 at the Inmarsat Conference Center in London, United Kingdom. It was created to discuss the inspiration and innovation behind product quality and to inspire new methods of improving product quality.

Every year, this holiday is given a theme by The Chartered Quality Institute. This organization, previously known as The Institute of Quality Assurance, improves the performance of organizations by helping with their quality management capabilities.

Some of the themes used for this holiday include “Making Operational Governance Count” in 2016, “Quality: A Question of Trust” in 2018, and “Creating Customer Value” in 2020.

Interesting Facts About Quality Assurance

We couldn’t end this article on World Quality Day without taking the time to talk about some of the things we learned about quality assurance. We feel that the following facts should highlight the importance of this holiday, so let’s look at them.

• Quality assurance doesn’t just affect the manufacturing industry. It can also be used in other industries, including education, software design, and banking.
• The quality assurance standard family ISO 9000 was published in 1987.
• Improved quality standards affect customer retention and, ultimately, sales.

Observing World Quality Day

World Quality Day is mainly observed by manufacturing companies, although we see no reason why everyone can’t observe this day in some way. Companies can make sure that they are keeping up with the latest quality standards on this day to ensure that they are delivering the best product possible to their customers. People can also spread the word about this holiday using the hashtag #WorldQualityDay to encourage all companies to enforce strict quality-control standards.